Terms & Conditions
RENTANYTHING RENTAL TERMS AND CONDITIONS
Last updated: 21 May 2025
- Agreement Overview
By renting or listing an item on RentAnything.com.au, you agree to be bound by the following terms and conditions. This Rental Agreement is between:
The Renter – the individual renting an item
The Lister (Owner) – the individual or business listing the item
RentAnything Pty Ltd – the platform provider facilitating the transaction
This contract is governed by the laws of New South Wales, Australia.
- Platform Role
RentAnything acts solely as a facilitator between Renter and Lister. We do not own or maintain any listed items and are not a party to the rental agreement between users.
- Item Use & Responsibilities
3.1 Renter Obligations:
Use items safely, responsibly, and for lawful purposes
Return items in the same condition (excluding fair wear and tear)
Notify the Lister immediately of any damage, loss, or safety concerns
Provide identification and be aged 18 or older
3.2 Lister Obligations:
Ensure the item is safe, functional, and accurately described
Provide clean, presentable items
Take and retain clear pre-hire and post-hire photos of the item
Respond to bookings promptly and respectfully
- Gear Guarantee (Coverage Summary)
RentAnything offers a limited Gear Guarantee (see full terms) covering up to $500 AUD for loss or damage during a valid booking, subject to conditions:
Pre- and post-hire photos are taken
No breach of this agreement occurred
Claim is submitted within 48 hours of return
The Renter is responsible for a $250 excess on approved claims.
- Fees and Payments
5.1 Renter Fees:
Item rental price + 10% platform service fee
5.2 Lister Fees:
10% commission is deducted from the listed item price
Payments are processed securely via Stripe Connect. Funds are held and only released to the Lister after successful item return.
- Cancellations & Refunds
Full refund if cancelled by renter 24+ hours before start time
50% refund if cancelled within 24 hours
No refund for no-shows
Listers may cancel only under exceptional circumstances
- Prohibited Use
Items must not be:
Used unlawfully or dangerously
Subleased or modified
Used by unauthorised third parties
Used for commercial resale without prior agreement
- Disputes
Disputes should be raised via RentAnything support within 48 hours of the booking ending. We will investigate and mediate where possible.
- Liability and Indemnity
RentAnything is not liable for:
Loss or damage to personal property
Bodily injury or accidents during use
Items not returned by the renter
Renters and Listers agree to indemnify RentAnything for any claims arising from their use or provision of items.
- Privacy
We collect, use, and store your data in accordance with our [Privacy Policy]. By using our platform, you consent to this data use.
For more information or support, contact: support@rentanything.com.au